Frequently Asked Questions

MT4

You can trade indices, Spot FX, commodities and precious metals. CFD instruments are also offered on our platform.

You can download by clicking here.

Right click anywhere in the Market Watch window and click on Show All.

Micro lots (0.01) is the minimum.

Simply click on the New Order button and then selecting the instrument you wish to trade.

Yes we do.

You can change the volume through the order window, by manually typing it in

Select Pending Order in the Order Window, then select type of Pending order which you would like to utilize

You can close an open trade by locating the specific trade in the Terminal Window and then clicking on “Close Order”

You can enter in the Stop loss level and Take Profit level in the Order Window.

Go to the Terminal Window, right click on the trade and select Trailing Stop.

Go to View à Languages, and select the language of your choice. Restart the MT4 for changes to take place.

MT4 itself does not have this function but Sainmaco side will automatically close out your trades the moment it reaches 20%

The error will only occur when the price which you are trying to enter on the chart is no longer available for you to execute. This means the liquidity provider is unwilling to fill your order. This can occur under news release conditions, resulting in higher volatility.

Click on the Charts tab and choose between candlesticks, bar charts and line charts.

Simply right click anywhere on the chart and choose “Properties” at the bottom of the menu. Follow up by clicking on “Colours” and you can modify the colours of all the elements on the chart.

You require Microsoft 98SE/ME/2000/Vista/XP or 7 and newer.

The prices appear in a OHLC format – Open, High, Low and Close

Click on “Rescan Servers” to find the server with the strongest available connection. You can access this function by left clicking on the error message in the bottom right corner of the platform.

This error only arises due to the current connection being lost and thus you cannot see the current prices. This can happen when the internet connection is down when you can placing trades or modifying trades.

This error will appear when you are unable to establish a connection with the server.

This occurs when the Stop Loss level or Take Profit level which you are trying to place is not within the correct parameters. For example if you performed a long position at the price of 1.3456, you choose to place a stop loss at the price of 1.3470, a price which is higher than 1.3456. This logic will register an Invalid SL message as a stop loss for a long position is supposed to be below the entered price of 1.3456, and not above.

Slippage is the act of filling market or pending orders at the next best price after the desired one. This happens in highly volatile markets where price changes occur rapidly or in low liquidity markets when there is not enough volume being demanded or offered at certain prices.

Leverage is the effect of magnifying your purchasing power of a certain instrument in return for freezing an amount in your account called the required margin. Margin trading and the use of leverage allow you to trade with much higher volumes as opposed to trading on a cash to cash basis.Note that margin trading is a double edged sword that can magnify both profits and losses.

Copy-Trading

Ans: No, there is zero fees to be incurred on the side of the follower by us, we do not impose any additional charges for using our copy trading service

Ans: Mentors make money via profit-sharing with the client and also through volume commission.

Ans: Yes all followers need to have an account with our recommended brokerage in order for them to enjoy the monetary incentives derived from this system.

Ans: Yes the minimum fund-in is 1000 USD for individuals to utilize our copy-trading platform

Ans: You can first apply after you login onto our members’ area, upon applying, you will be contacted by our team for further instructions and qualification criteria

Ans: The trade-copying process will begin 1-2 days after you have deployed funds to the mentor.

Ans: No there will not be a lag time due to our high-speed servers and our advanced Multi-Account Trader system

Ans: All mentors come under stringent selection process, and is ranked by our Mentor Gauge System.

Ans: Please be aware that copy-trading like all other investments carry risk, there is no guarantee of profits. However, mentors that have been ranked at the top carry strong risk control and strategy, our clients who are currently copying them have seen streams of profits.

Ans: The latency experienced on our system is close to zero. Orders that are filled on the mentor side and the follower side, in terms of price level is almost identical.

Demo Accounts

A demo account is basically a virtual trading account with virtual currency which most traders use to navigate the currencies market.

You can register for a demo account simply by clicking here

You can choose from a range of deposit values after you set up and install the demo account onto your computer.

There is absolutely no cost when it comes to registering for a demo account. You should use the demo account to get familiar with the financial markets.

Yes, please note that all demo accounts expire after 30 days.

You can peruse through the whole list by right-clicking anywhere in the Market Watch window and clicking “show all”.

Yes you can still trade on your demo account even after having a real account, a demo account is good for testing new strategies.

There is basically no difference in terms of market conditions. You will be seeing the same price and spreads but do note that a live account is filled with real funds.

Trading CFDs

CFDs is a shorthand for the term, “Contracts For Difference”. It is a financial derivative product which allows you to trade underlying assets such as commodities, energies or indices which are also traded on the Futures market or the Spot market.

CFDs are available for trading on our MT4 platform. You can register for a demo account here.

Sainmaco has a wide range of CFDs for our clients to choose from. For the full list, please click here.

Contracts are used to measure volume in CFD trading. Each contract represents a certain quantity of the underlying asset.

1 contract of crude oil would be equated to 1000 barrels.

At Sainmaco, we offer 1:400 leverage for CFDs

Timings for different contracts is largely different.

Please note that all overnight positions will be charged swap, including CFD contracts.

Top FAQs

You can choose from a range of deposit values after you set up and install the demo account onto your computer.

No, there is zero fees to be incurred on the side of the follower by us, we do not impose any additional charges for using our copy trading service

Foreign exchange trading is the buying and selling of currencies. The actions within this market will affect the demand and supply of the currency and hence contributes to the money flow of each currency. The foreign exchange market is a 5 trillion dollars market, meaning turnover is at over 5 trillion dollars a day.

Contracts are used to measure volume in CFD trading. Each contract represents a certain quantity of the underlying asset.

Yes, please note that all demo accounts expire after 30 days.

You can first apply after you login onto our members’ area, upon applying, you will be contacted by our team for further instructions and qualification criteria

Yes all followers need to have an account with our recommended brokerage in order for them to enjoy the monetary incentives derived from this system.

You can trade indices, Spot FX, commodities and precious metals. CFD instruments are also offered on our platform.

New Accounts

Sainmaco uses the latest SSL technology to encrypt all of our transactions and to make sure that all of our clients’ funds are in absolute safe hands.

The fastest way of funding your account is via Neteller or Credit Card Payment.

We can only accept funds which are under the name which you used to apply for your trading account.

No there are zero charges from Sainmaco but the charges may be incurred on the banking side.

Various Payment methods are provided. To check out our full list of payment methods, please click here.

New account applications normally take about 24 hours to process. After your account is set-up, you will receive an activation email. The 24 hours is required for the approval of your KYC documents.

International Wire Transfers take between 3-6 working days to reach while transferring to our domestic banks in Singapore, Malaysia and China will take about 1-3 working days. Depositing via credit card would be processed immediately and then funds are credited into your trading account manually, the process should take 1-2 working days.

There is no minimum account size for Sainmaco, however, out of consideration for margin and trading lot sizes, Sainmaco recommends starting with at least 1000 USD.

Trading Metals

Sainmaco offers access to trading of Spot Silver and Spot Gold

1 Gold contract = 100 Oz (Ounces)

1 Silver Contract = 5,000 Oz (Ounces)

Yes, the leverage which we offer is only 1:200 for precious metals

0.5% is required for 1 contract of Gold and 1% is required for 1 contract of Silver.

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New account applications normally take about 24 hours to process. After your account is set-up, you will receive an activation email. The 24 hours is required for the approval of your KYC documents.

International Wire Transfers take between 3-6 working days to reach while transferring to our domestic banks in Singapore, Malaysia and China will take about 1-3 working days. Depositing via credit card would be processed immediately and then funds are credited into your trading account manually, the process should take 1-2 working days.

There is no minimum account size for Sainmaco, however, out of consideration for margin and trading lot sizes, Sainmaco recommends starting with at least 1000 USD.

The fastest way of funding your account is via Neteller or Credit Card Payment